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Forum: VirtualDJ Technical Support

Topic: transfer of license between accounts

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chops22Home userMember since 2015
Hi guys,
I've stuffed up. I have two accounts(long story, but on 2 different computers one a PC the other a lappy). on one I've paid for a pro membership(PC), the other I've paid for content unlimited(laptop), and so it has all my cached songs on it. I didn't realise I had 2 accounts till I logged out of one , then couldn't remember my sign in, so checked my other computer. and logged back in and paid for the pro membership. then found I couldn't use CU. I need it all on my laptop. can it be transferred(the pro subscription) or have I just wasted my money?
feeling stupid :-(
 

geposted Wed 29 Jun 16 @ 11:53 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
You havent wasted any money of course. Please contact Support to get this sorted.
 

geposted Thu 30 Jun 16 @ 12:47 am
chops22Home userMember since 2015
have done, two days ago....hoping for a reply soonish.....I see it takes 2-3 days for one....
 

geposted Thu 30 Jun 16 @ 11:32 pm


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