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Forum: VirtualDJ Technical Support

Topic: Hard drive and ddj sx2 keep ejecting when using nvdia card

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Brand New hp pavillion laptop. Win 10, I7, 12 gb ram 4 gb nvidia GeForce 940mx card and Intel 520 hd. All drivers up to date. Vdj b3398

When I use the GeForce card the cobtroller and external hard drives keep ejecting and restarting. Help
 

geposted Fri 09 Sep 16 @ 2:46 am
AdionPRO InfinityCTOMember since 2006
The external hard drives need a powered usb hub perhaps, since your laptop can not deliver enough power?
 

geposted Fri 09 Sep 16 @ 5:54 am
PachNPRO InfinityMember since 2009
What is the model of the external hdd?
 

geposted Fri 09 Sep 16 @ 10:50 am
Using a powered USB 3 hub. Does it with several brands of external drives. And it ejects the pioneer sx2 as well. When I switched back to the Intel car all the problems go away
 

geposted Fri 09 Sep 16 @ 8:32 pm
Have you tried a drive that has it's own PSU ?
 

geposted Fri 09 Sep 16 @ 8:48 pm
PachNPRO InfinityMember since 2009
You've written it is a brand new laptop.
Did you change the selective USB supending setting?

DON'T set it to enabled as in the following picture. Change it to disabled!

 

geposted Mon 12 Sep 16 @ 9:36 am
it was set to enabled, changed that. for now i'm just gonna run it on the intel chip. plays HD videos perfectly
 

geposted Fri 16 Sep 16 @ 1:14 am


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