Forum: VirtualDJ 8.2 Technical Support

Use this forum to report any bug, questions or comment related to the latest version of VirtualDJ 8.2.
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(NOTE: VirtualDJ 8.2 is continuously updated, so many older topic on this forum are most probably already fixed in the current build)
Topic: New Public Build?
newmskiPRO SubscriberMember since 2005
Hi, this isn't a tech issue I know, I was just wondering when the new public build was going to be released.
I bought a new Denon MC4000 controller a couple of weeks ago, works absolutely fine with Virtual DJ, though I had a half price code for the other sw that was advertised on the box, but nah, I'm sticking with the best and what I know that works!


Posted Wed 07 Feb 18 @ 10:19 pm
There isn't even a pre release build at present.

Why do you need a new build out of curiosity if everything works fine?

Posted Wed 07 Feb 18 @ 10:39 pm
newmskiPRO SubscriberMember since 2005
kradcliffe wrote :
There isn't even a pre release build at present.

Why do you need a new build out of curiosity if everything works fine?


I was just curious to know when a new one would be, as I like to just update to the public build instead of the pre-release build, as it would have been tested and used numerous times and the green light then given...

But keeping with the build I'm using at the moment is fine.

Keep up the good work though! Still the better software to use :)

Posted Wed 07 Feb 18 @ 11:51 pm
newmskiPRO SubscriberMember since 2005


Damn, for the first time in a while, had major issues with version 3967 on Staurday night (10th Feb).
Every 2 songs, it'd stop for a second, then carry on.
Was like that from 10pm til I finished playin at 3am.
Did 3 reboots during the evening, luckily had my tablet to use as backup (with splitter cable so still had use of 2 decks!)
Had a spinny wheel pop up when each time it happened.
Brand new Denon MC4000 controller, tried 2 diff usb cables, 1 that came with, and previous one I used on my old Numark Mixtrack Pro 2.
Using external Seagate 3tb drive as have music/video on there, but that is only 4 months old.
Laptop is a HP 15-ba043na model, AMD a12 quadcore cpu, 8 gig ram, 2tb hdd etc.
However, I looked thru the event logs for the eve as there were no error logs for VirtualDJ, and found a few: Error Event ID 37: which refers to: 'The speed of processor x in group y is being limited by system firmware. The processor has been in this reduced performance state for z seconds since the last report' - which seemed to co-incide with the times of the songs stuttering.
I'm now in the process of reinstalling Windows 10 from scratch and then test Virtual DJ again with the Denon MC4000 and Seagate external hdd and will advise of results.
Just wondering if anyone who has had issues with songs pausing on Windows 10 Home 64bit, check the Windows event logs under: control panel, admin tools, event viewer, windows logs (click on the drop down) then system, see if you have had any: Error Event ID 37 show up in there (it'll show as below).


Posted 6 days ago @ 8:07 pm
A quick Google tells me that it's related to power saving settings. Have you configured (optimised) your PC for DJ use?

Reinstalling Windows won't help, as it'll probably be set by default to save power. You need to go through your PC config and make sure everything is set so that your PC has maximum power at all times.

Posted 6 days ago @ 9:57 pm
Including stopping USB hubs and ports shutting down to save power too.

Posted 6 days ago @ 10:02 pm
newmskiPRO SubscriberMember since 2005
groovindj wrote :
A quick Google tells me that it's related to power saving settings. Have you configured (optimised) your PC for DJ use?

Reinstalling Windows won't help, as it'll probably be set by default to save power. You need to go through your PC config and make sure everything is set so that your PC has maximum power at all times.


Hey, thanks for the info, but I did run thru the config, followed the guide on here to optimize, inc the usb ports etc. That's one of the first things I did.

I've now since updated to the latest build, tested it out for a short while yesterday (Wednesday 14th) and seemed to hold up. I'll report any further details if it does glitch again when testing tomorrow again for a larger amout of time.

Thanks though for the reply.

Posted 3 days ago @ 10:19 pm
newmskiPRO SubscriberMember since 2005
kradcliffe wrote :
Including stopping USB hubs and ports shutting down to save power too.


Hey, thanks for the reply. That's one of the first things I did do when installing windows afresh previously.
But... I think it may be down to that Spectre patch that Microsoft put out as they have now updated it, and have the new build installed of windows 10 home x64, as of 14th Feb and will test further tomorrow (Friday)

Thanks again though for your advice.

Posted 3 days ago @ 10:22 pm