Forum: PC Version Technical Support - Topic: Evaluating Cue 5 - MKV Sync Problems

Just registered here, so first I would like to say hi to all members.

I have just downloaded Numark CUE 5 to evaluate as I want to mix videos. Everything works fine (wmv, divx, xvid, mpg, etc) except for Matroska (mkv) videos where the audio and video are out of sync and often the video freezes but the sound continues to play. I can play mkv files OK in other appications like Windows Media Player, Nero ShowTime, etc, but they are not OK in CUE 5.

I would be grateful if anyone can advise on this issue, before commiting to buy the product, as I have a lot of mkv files.

If its possible to convert mkv to xvid then I would also like to know the procedure.

Thanx in advance,

DJ Rob.

Hi Rob,

Have you gone into the config menu of VDJ and added MKV in the codec section?

Gary

Thanks for your reply.

Yes, I had done that, the files were playing but just out of sync.

I gave up on mkv and converted them all to avi (xvid) using 'River Past Video Cleaner 7.7.1' which has done a great job and the quality IMO is as good as the original mkv files.

DJ Rob.

I am having issues with .mkv videos too. It is not so much a sync thing as the frame rates in vdj are not smooth. They look fine with vlc media player. I have been converting these files to .avi and they play better but I do see a reduction in quality. I have the codecs installed and I added mkv to the list of codecs in vdj, is there anything else the vdj staff or I can do?

I've found that some mkv files don't play well, but most do. I've yet to dig into whats up with those files though...