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Forum: VirtualDJ Technical Support

Topic: Help with connections, headphones jack not working
Hi everyone,

I am in desperate need of help. I cannot figure out why my headphones jack on my hercules controller is not working with virtual DJ.
Here is my setup:
1. Laptop connected via USB to the Hercules controller
2. Hercules controller connected to a mixer via Tape/RCA cables
3. Mixer connected to speakers via 1/4 jacks on main outs

on Virtual DJ:
deck1 - Hercules - Chan 1&2
deck2 - Hercules - Chan 3&4

Everything works great except for the headphones jack on the controller, any help would be greatly appreciated. Thank you
 

geposted Thu 23 Jun 22 @ 4:00 am
locoDogPRO InfinityModeratorMember since 2013
 

geposted Thu 23 Jun 22 @ 4:21 am
Hi Thank you for replying... its a Hercules Instinct Street edition

Also, when using Master and headphones going into the mixer doesnt work. I am unable to control anything from the controller. for example, if i move the sliders for the volume on the controller all the way down, the volume still passes to the speakers. very strange behavior. It works well with Deck 1 Deck 2 though...
 

geposted Thu 23 Jun 22 @ 5:49 am
I ended up redownloading /installing the drivers from the hercules website and changed it to master headphones. now its working. drivers must have got mixed up with another install or something.

Thanks for the reply!
 

geposted Fri 24 Jun 22 @ 3:09 pm