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Forum: VirtualDJ Technical Support

Topic: I paid full price and get message that I can only use for 10 mins???

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betsyHome userMember since 2016
I purchased Virtual DJ 8 pro. Just downloaded onto my brand new macbook pro. Although logged in, I am still getting the message that I can only use the software for 10 minutes. Obviously the program is not recognizing that I did buy the software. I need to have this issue resolved ASAP. Thanks in advance to anyone who can help...
 

geposted Sun 12 Jun 16 @ 11:55 pm
 

geposted Mon 13 Jun 16 @ 12:53 am
Your account is still in "Home User" status, this is why VirtualDJ is still in Home/Demo mode.
As advised, contact support on the link above..
 

geposted Mon 13 Jun 16 @ 1:26 am
djdadPRO InfinityDevelopment ManagerMember since 2005
user12500102 wrote :
I purchased Virtual DJ 8 pro.


There is no purchase under the email of the account used to post here. In case you have used a different email/account, you will need to use that and not the account used to post here.
If you have still purchased using the email of this account, as advised above, you will need to contact Support for further assistance.

 

geposted Mon 13 Jun 16 @ 5:05 am


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