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Forum: VirtualDJ Technical Support

Topic: Virtual dj app iso 12

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I'm having issues with the apps untill i uptaded the new iso ( 12 )on ipad and iphone... The app won't start like opening flash black then close. Thanks you :)-
 

geposted Mon 08 Oct 18 @ 1:48 am
djdadPRO InfinityDevelopment ManagerMember since 2005
I suppose you mean iOS 12. It's a known issue - bug from Apple - that is already fixed in 12.1, not sure though, if 12.1 is available in public yet.
 

geposted Mon 08 Oct 18 @ 8:50 am
I use the Remote a lot and I have IOS 12.1 on an iPhone X - this issue is NOT resolved....

Remote works while it is in the foreground but if you swap to another app for something and go back to the remote it flashes up then goes to a Black screen and dies....
Re run and its comes back and connects - but its about time this was fixed....!!!
 

geposted Tue 27 Nov 18 @ 4:14 pm
Havent used the app in ages because it keeps crashing out and this has still not been resolved in iOS 12.1

Just tested on ipad 2018 running 12.1 (16B92) and it is crashing constantly. It runs fine until you exit to another app, and once you go back in to the remote app it crashes out.

Can we please get this fixed. It's been like this for months now and there has been no development on the remote app for years. Atomix should keep supporting it or just abandon it all together.
 

geposted Tue 27 Nov 18 @ 4:33 pm
PhilWPRO InfinityMember since 2011
100% this should be fixed and frankly it’s quite ridiculous. World class main application which has been rock solid and this app has so much potential. But completely unusable.

When, please?
 

geposted Tue 27 Nov 18 @ 8:31 pm
Any chance of a statement from Atomix on fixing this bug and also future development of the app?

Thanks!
 

geposted Wed 28 Nov 18 @ 6:38 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Team is able to reproduce the issue and currently investigating. We will try to provide a fix as soon as possible
 

geposted Thu 29 Nov 18 @ 5:50 pm
PhilWPRO InfinityMember since 2011
Thank you
 

geposted Thu 29 Nov 18 @ 5:51 pm
Thanks Babis.
 

geposted Thu 29 Nov 18 @ 6:11 pm
Any news on this guys, first reported it in July!
 

geposted Mon 17 Dec 18 @ 12:37 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Unfortunately, it is not an easy fix - Apple did it again ! - parts of the code need to be re-written, so may take some time.
 

geposted Mon 17 Dec 18 @ 1:16 pm
Ah well, no point persevering with this. I've been using VNC lately anyway so I think I'll just forget about the remote app all together.
 

geposted Mon 17 Dec 18 @ 1:24 pm


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