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Forum: VirtualDJ Technical Support

Topic: Virtual DJ 2020 Freeze problem

Dieses Thema ist veraltet und kann veraltete oder falsche Informationen enthalten.

When I mix the half of my dj set suddenly freezes and I can not do anything but the song still goes and I can not do absolutely anything I have to turn off the program in the task manager. And whenever I install the program I install 32 bit version but I need 64 bit version

what can I do?
 

geposted Fri 11 Oct 19 @ 5:31 pm
user19959675 wrote :

what can I do?

You can download the 64 bit version.

Please provide at least some information, so someone can help.

What computer (PC or Mac)? Are you using a controller or external audio interface, and if so, what one?

What are you mixing (audio or video)? Are you streaming/broadcasting?

 

geposted Fri 11 Oct 19 @ 5:54 pm
You can download the 64 bit version
And how and where can i download the 64 bit version?

What computer (PC or Mac)?
i use a PC

Are you using a controller or external audio interface, and if so, what one?
i'm not using a controller or external audio interface (in the future i will buy a controller)

What are you mixing (audio or video)?
I mix audio and i want to start to do twitch mixes with the program default video visualizer

Are you streaming/broadcasting?
No, but if i solve that problem, i will start to do twitch streams
 

geposted Fri 11 Oct 19 @ 6:09 pm
user19959675 wrote :

And how and where can i download the 64 bit version?


Surprisingly, you need to click the area that says Download along the top edge of this forum. Then cick the text or the big button that says Download.

 

geposted Fri 11 Oct 19 @ 6:12 pm
if I do that, automatically download 32 bit version

but my pc have 64 bit
 

geposted Fri 11 Oct 19 @ 6:20 pm
No, the default download is now 64 bit.
 

geposted Fri 11 Oct 19 @ 7:14 pm
 

geposted Fri 11 Oct 19 @ 8:00 pm
 

geposted Sat 12 Oct 19 @ 8:19 am
AdionPRO InfinityCTOMember since 2006
Are you running windows 10?
If not the 32 bit version is correct
 

geposted Sat 12 Oct 19 @ 9:11 am
I'm running Win 10 on a Dell E5510. i5 Dual Core and 6 gigs RAM. I'll be playing along fine and all of a sudden the display freezes. If I move the mouse it will jump and then freeze. I lose all function controls. It will finish the song but remains locked.
If I let the whole system set for 10 minutes it comes back up and will play for a while and then lock up again.
Clues?
 

geposted Tue 12 Nov 19 @ 2:54 am
check for overheating ... then remove anything you don't really need from the machine and optimize it and do a latency check.

Makes sure drivers are all up to date especially video ... good luck dell machines sometimes suck at real time audio
 

geposted Tue 12 Nov 19 @ 11:15 am
PhilWPRO InfinityMember since 2011
 

geposted Tue 12 Nov 19 @ 4:19 pm


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