Forum: VirtualDJ Technical Support

is it like an audio drop out, or is it song stopping..

For audio drop up try increase the audio buffer, in settings set latency to value 256

Still sounds a bit like its the audio buffer.. .

Since it looks like you are on Mac, in VirtualDJ instead, in settings=> options, try set latency to 256 or even 512 if needed (on Windows you would do this in the asio driver instead)

When it starts to get bad, if you open VDJ sound settings and press "Apply" and sound is instantly good again, often a confirmation that it was buffer running dry

If its only during loading new song to deck, you could also test setting mathengine to disabled OR set precomputeStems to "only use precompute" (if you use stems). Stems require a bit of "computer powers" to calculate, but shouldnt interrupt audio (and there are some tweaks if so)

But probably not it, you would have posted or said that it was happening during song load then i guess ;-) And wouldnt be randomly as much

Sounds more like its the audio buffer, at least give that a try ;-)

Well, it will happen when I go to load another song sometimes as well. It's just kind of random.

Setting the buffer a little higher can help either way.
Try with 256 (or even 512).

And if that wasnt enough, could try set precomputeStems to "always use precomputed" to rule out if that is the cause.

One last question, do you know what might make my "sync" buttons sometimes not work either? Is it something I may have set by accident? Thank you for all your help with this

if the controller is new (and not 2nd hand where chances are there could be worn out contact foil in buttons), it probably just need a firm press. As long as the controller sends a signal, the computer should hear it and apply what you pressed.

OK, thank you for that!! Good news, bumping my latency up to 256 seemed to have fixed the issue. Is there any need or advantage for me to bump it to 512? Or, is there any downside to doing it?

Good good ;-)

No advantage going 512 (unless you need due to audio drop outs). Disadvantages are hardly noticeable, but is an increased delay between controller and audio with larger buffer (but takes quite a fast scratcher perhaps to notice that, and probably would have to go all up to 1024 or higher to be able to notice)