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Forum: VirtualDJ Technical Support

Topic: Early Access update offered but not installed
I started up VirtualDJ this morning and it offered me an update so I said Yes, then nothing happened.
Restarted the laptop, restarted VirtualDJ, it offered the update again, but didn't do anything
(screenshot of the update)


I'm running v8.5-64 b6613
and am set to check for early access updates :


Any ideas?
Thanks
 

geposted Wed 08 Sep 21 @ 10:50 am
locoDogPRO InfinityModeratorMember since 2013
Check
C:\Users\user\Documents\VirtualDJ\Cache

if there's a .ready file delete it and boot vdj again [will redownload the update]
 

geposted Wed 08 Sep 21 @ 11:08 am
NicotuxHome userMember since 2014
Same here
offer update, download but do not launch updater
after restart does exactly the same

Note none of .ready or virtualdj.exe.tmp
looks like nothing but changelog.txt was saved

worked perfectly with 32bit version
 

geposted Wed 08 Sep 21 @ 11:10 am
locoDogPRO InfinityModeratorMember since 2013
Not sure chaps, I just updated my EA x64 build with no issues.
 

geposted Wed 08 Sep 21 @ 11:34 am
Thanks for the advice,

Weird ... it keeps downloading the changelog and the .ready file,
Then deleting them and downloading them again.

Got to go do my "proper" job for a few hours, so I'll try this again later or tomorrowr
 

geposted Wed 08 Sep 21 @ 12:01 pm
NicotuxHome userMember since 2014
update64_6636.download becomes update64_6636.ready 8436K
does nothing
wait some time ... it erased update64_6636.ready, skin flashed 2 or 3 times (internal crash)
downloaded again update64_6636.ready
then ask again to update

tried with dl the msi file : unless samples are obsolete, everything installed ok
 

geposted Wed 08 Sep 21 @ 12:06 pm
 

geposted Wed 08 Sep 21 @ 12:07 pm
Sorted
I download from the link above & I'm running the latest EA version
Thank you for all the help
 

geposted Wed 08 Sep 21 @ 2:00 pm
Got it…
 

geposted Thu 09 Sep 21 @ 2:16 am
Baldy68PRO InfinityMember since 2019
I got the same problem, direkt link works though, thx
 

geposted Fri 10 Sep 21 @ 2:36 pm
In Windows:

Make a backup of Virtual DJ Folder in Documents directory. I recommend making a compressed file (zip) from: Right Click > Send to... > Compressed File .zip or with your favorite archive manager. Then download Virtual DJ from here:
https://www.virtualdj.com/download/build.html
And if it is a "repair" option in the installer, select it. Otherwise, do a clean installation of VirtualDJ and check if it has the skins you have selected and your selected settings. If not, grab the VirtualDJ backup folder and overwrite it with it.

I hope it helps.

And always create a backup.
 

geposted Fri 10 Sep 21 @ 4:10 pm
I guess the real question is "why is this update failing for so many folks?"
 

geposted Fri 10 Sep 21 @ 10:42 pm
AdionPRO InfinityCTOMember since 2006
Should be fixed now. There was a problem with the incremental update on the server.
 

geposted Sat 11 Sep 21 @ 5:53 am