djjohnnykay
I have the denon mc6000mk2 and I have the full license. I updated my Mac book to the latest update and for some reason virtual is giving me the 10 minute limit with my controller. So I’m not sure what I need to do…. For the meantime I purchased the monthly subscription to not be left out for my gigs. I’ve tried to buy a new license but it won’t allow me to.
Asking for a friend…. Thank you.
Asking for a friend…. Thank you.
geposted Sat 11 Sep 21 @ 6:21 pm
locoDog
login, if you're only getting the 10min trial you haven't logged in.
geposted Sat 11 Sep 21 @ 6:25 pm
djjohnnykay
Why couldn’t I think of that? Lolll l. Thank you man!
geposted Sat 11 Sep 21 @ 6:59 pm
DJ Skylite
Priceless
geposted Sat 11 Sep 21 @ 7:05 pm
djjohnnykay
Where do I go to sign in though? I can’t find it.
geposted Sat 11 Sep 21 @ 7:51 pm
djjohnnykay
Do I need to connect my controller in order to log in?
geposted Sat 11 Sep 21 @ 7:53 pm
IIDEEJAYII
You login in Setttings > Licenses
You can find all the details in the manual here:
https://www.virtualdj.com/manuals/virtualdj/settings/licenses/index.html
And NO, you don't need your controller to login.
You can find all the details in the manual here:
https://www.virtualdj.com/manuals/virtualdj/settings/licenses/index.html
And NO, you don't need your controller to login.
geposted Sat 11 Sep 21 @ 8:05 pm
DJ Skylite
There is another way in the software go to options and search internet stay logged in tick yes and don't log in tick no .
geposted Sat 11 Sep 21 @ 8:21 pm
djjohnnykay
It worked !! Thank you for all the help.
So like I said. Last night I had to purchase a monthly subscription to get through the night. Is there a possible way I could get a refund since I already have the license?
So like I said. Last night I had to purchase a monthly subscription to get through the night. Is there a possible way I could get a refund since I already have the license?
geposted Sat 11 Sep 21 @ 9:05 pm
locoDog
http://www.virtualdj.com/help/
Click "Contact Support"
then
Click "Contact Us"
only support can deal with billing issues.
Click "Contact Support"
then
Click "Contact Us"
only support can deal with billing issues.
geposted Sat 11 Sep 21 @ 9:09 pm