who do i contact to have my tcvs replaced??
they were delivered a couple of days ago and are seriously warped and unuseable so i need to send them back and have them replaced with flat ones that will work.
the packaging has no details etc so hope someone here can help
thanks
Daz
they were delivered a couple of days ago and are seriously warped and unuseable so i need to send them back and have them replaced with flat ones that will work.
the packaging has no details etc so hope someone here can help
thanks
Daz
geposted Sun 17 Jun 07 @ 2:45 pm
contacted them on the 16th and the 19th and so far no one has even @#$%^# read my questions
if thats your customer service i suggest you pack up as a business right now
never had such a crap service in my life
first ya cant make timecode vinyls that are playable then you ignore all contact when i complain
if i dnt have an answer within the next 24 hours ill take my complaint to a higher authority and will also stop recomending virtual to anyone in the future
WARNING TO ALL VIRTUAL USERS
Dont wast ya money on this product especialy the tcv,s
if thats your customer service i suggest you pack up as a business right now
never had such a crap service in my life
first ya cant make timecode vinyls that are playable then you ignore all contact when i complain
if i dnt have an answer within the next 24 hours ill take my complaint to a higher authority and will also stop recomending virtual to anyone in the future
WARNING TO ALL VIRTUAL USERS
Dont wast ya money on this product especialy the tcv,s
geposted Mon 25 Jun 07 @ 7:49 pm
sbangs
im sorry they havent replied , im sure they are investigating it
it can take a couple of days , it is almost unheard of to recive warped records .
it can take a couple of days , it is almost unheard of to recive warped records .
geposted Mon 25 Jun 07 @ 8:54 pm
these are beyond useable thats how bad they are
looks like they were handled seconds after pressing as theres a dent in 1 like a fingerprint
looks like they were handled seconds after pressing as theres a dent in 1 like a fingerprint
geposted Tue 26 Jun 07 @ 2:28 pm
ps according to this site my questions havent even been read yet
hence me not being happy at all
hence me not being happy at all
geposted Tue 26 Jun 07 @ 2:30 pm
DJ-ALF
Little patience please, they will assist you soon.
geposted Wed 27 Jun 07 @ 3:07 pm
funnyb0nz
if I am not mistaken, I thought vdj only ships vinyl to registered users? That way this stops people from benefiting from using cracked software??
geposted Mon 02 Jul 07 @ 3:39 am
sbangs
currently no , any one can buy to my understanding this topic has now been solved at support
geposted Mon 02 Jul 07 @ 12:15 pm
still waiting for replys about these
has to be the worlds worst customer service
can someone get onto this please
has to be the worlds worst customer service
can someone get onto this please
geposted Thu 26 Jul 07 @ 1:10 pm
sbangs
have you checked your ticket status
http://www.virtualdj.com/contact/tickets.html
http://www.virtualdj.com/contact/tickets.html
geposted Thu 26 Jul 07 @ 5:05 pm