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Forum: VirtualDJ 8.0 Technical Support

Topic: CRASHED

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Hi Guys VDJ8 Shut whilst playing and reset it self to factory settings . A set was playing and I scanned a folder. Tried looking for Crash file like we have in 7
ASUS G73JH
8GB Ram
ATI Mobility Radeon HD 5870
Gaming Graphics 4091mb
HD 2.5 GB
64 Bit Operating System
Skin . Combat
Running software VDJ8
 

geposted Tue 13 May 14 @ 5:00 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Even though crash reports automatically get uploaded and Dev Team is aware of your crashes, it would definitely help if you could spot the "bad" file that provides the crash and upload it (Dropbox or elsewhere).
 

geposted Tue 13 May 14 @ 5:05 pm
Thanks Djdad. I was looking for Crash report file we use to have but can't find it .
 

geposted Tue 13 May 14 @ 5:21 pm
djcelPRO InfinityModeratorMember since 2004
Do you have an idea which file or folder VDJ was scanning? Can you reproduce it?
 

geposted Tue 13 May 14 @ 5:44 pm
All I can say is that I was scanning tags sorry I can't be more helpful.
 

geposted Tue 13 May 14 @ 5:56 pm
allready went through this one,while scanning with v7 ...now a new problem with v8...
 

geposted Tue 13 May 14 @ 6:37 pm
No doubt the guys will sort it.
 

geposted Tue 13 May 14 @ 7:08 pm
May be relevant for you to know that since the auto restart I had an issue with the Automix it wouldn't work and so had to restart the software so I could rein-able it. The Automix was in use when it crashed earlier .
 

geposted Tue 13 May 14 @ 8:32 pm


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