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Forum: VirtualDJ Technical Support

Topic: Crashing by automix - Page: 1

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anok4u2PRO InfinityMember since 2011
Hi, i 'm trying the latest update v 8.4 b5630 with a automixplayist (2h 20 minutes, automixtype: remove intro/outro, mixlength 8 sec).
At several tryouts, VDJ crashes at random tracks at the mixpoint at random times.
I always use automix for playing and mixing...never had any issue with it, nor never had a crash before...till now.
Does anyone have an idea , maybe the cause the lastest update?
 

geposted Sun 05 Apr 20 @ 7:38 pm
I had a crash using automix a few days ago as well.
 

geposted Sun 05 Apr 20 @ 7:43 pm
I'm getting it too ... seems to happen when loading the next track
 

geposted Mon 06 Apr 20 @ 11:09 am
Any crash logs on the Atomix servers?
 

geposted Mon 06 Apr 20 @ 11:23 am
AdionPRO InfinityCTOMember since 2006
No crashes were logged
 

geposted Mon 06 Apr 20 @ 11:32 am
OK, will try again on the same machine and see what happens.
 

geposted Mon 06 Apr 20 @ 11:40 am
Yes,my vdj crushed over 10 times on 5609 5630 (both 32bit 64bit) during automix.
 

geposted Tue 07 Apr 20 @ 3:57 am
djtozoPRO InfinityMember since 2006
I had to reinstall the previous buil, the newest one (5630) is always crashing randomly, when I load a track, and I'm not using Automix...
 

geposted Tue 07 Apr 20 @ 6:12 pm
AdionPRO InfinityCTOMember since 2006
Is it crashing with a specific file?
 

geposted Tue 07 Apr 20 @ 6:22 pm
djtozoPRO InfinityMember since 2006
nop, randomly...
 

geposted Tue 07 Apr 20 @ 7:13 pm
re-installed old ver.5504 have no problem.

I usually play with mp4 video files, judging from the waveform display, I think the file loading process has changed in the latest ver, have there been any changes that affect video playback or file loading?
 

geposted Wed 08 Apr 20 @ 2:01 am
Build 5619

Load a batch of videos in Automix, select mix now, it stutters for a couple of seconds then crashes

Also happens on 5630 but VDJ restarts so maybe a crash log sent? I noticed too it plays the same file twice in a row when using mix now.

 

geposted Wed 08 Apr 20 @ 9:47 am
Did exactly the same thing in 5630 after about 20 minutes
 

geposted Wed 08 Apr 20 @ 10:33 am
5504 been running now for 2 hours without any issues.

Not sure why the current build is on general release when several users have reported crashes?
 

geposted Wed 08 Apr 20 @ 2:32 pm
This crush will also occur without Automix. It seems to crash after several times of loading the file.

kamo_kaz wrote :
re-installed old ver.5504 have no problem.

I usually play with mp4 video files.
Judging from the waveform display, I think the file loading process has changed in the latest ver.
Have there been any changes that affect video playback or file loading?


 

geposted Wed 08 Apr 20 @ 3:43 pm
Tested on my GPD Pocket with Intel Atom x7-Z8750 quad-core 1.6GHz and Intel HD 405 graphics.

Just tried on my Macbook Pro 16" bootcamped with Windows 10 and it crashed again. Hopefully a crashlog uploaded this time.
 

geposted Wed 08 Apr 20 @ 6:15 pm
Yep I am getting the same thing happening on all three of my laptops while in Automix mode after so many songs it crashes ! Glad to see everyone else is having the same problem
 

geposted Wed 08 Apr 20 @ 11:08 pm
AdionPRO InfinityCTOMember since 2006
Still investigating, was running fine all night on both mac and windows using intel, but managed to reproduce crash after a couple of hours when running on windows using nVidia.
It seems to be related to hardware accelerated decoding, but didn't find the cause yet.
 

geposted Thu 09 Apr 20 @ 7:50 am
Thanks. Did you get any crashlogs on my account?
 

geposted Thu 09 Apr 20 @ 8:17 am
I tested over 15 videos in Automix on my Mac with Catalina last night. No problems with it, so, I'm assuming from all the reports that it is a PC problem.

System Specs;
MacBook Pro 15” 2017, 2.9 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3 Memory, Radeon Pro 560 4096 MB, Intel HD Graphics 630 n1536 MB, macOS Catalina 10.15.4, 500gb SSD, external WD Passport Ultra 2Tb HD containing Music & Video databases and is formatted NTFS, I use the Paragon plugin with NTFS for Mac.
VirtualDJ 2020 b5630 and Controllers - Denon MC6000 MkII, Denon MC7000.
 

geposted Thu 09 Apr 20 @ 8:26 am
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