Forum: Wishes and new features
Wishes and new features
Bug report forum
Topic: Bug report forum
geposted Sun 04 Mar 18 @ 5:35 am
geposted Sun 04 Mar 18 @ 5:55 am
locodog wrote :
Just report in technical. Honestly most bug reports are user error, I'm not saying there aren't bugs to be squashed but 99% would be dj clueless who hasn't RTM, wondering why the sound lags on his beatz Bluetooth headphones.
Yes, understandable, I see your point.
geposted Tue 06 Mar 18 @ 12:20 am
o - there are bugs that get reported more than once,
o - bugs that get missed because someone did not read it (happened to me and who is supposed to monitor that)
o - there is no status information
o - bugs in VDJ 8 technical forum get lost in the mix of other things and get push backed and can be hard to retrieve them
If one person was assigned to this task I think it would give some organization to it all. Good companies will have this in place. The person probably should not be one of the programmers as they tend to be busy with other things but the person should be technically aware of course. Bugs that get reported more than once should be filtered. The person responsible should try to reproduce the problem if possible.
Someone organizing this task other than one of the programmers can go a long way in helping and is more time effective than not doing it.
geposted Tue 06 Mar 18 @ 6:10 am
geposted Tue 06 Mar 18 @ 9:15 am
geposted Tue 06 Mar 18 @ 11:38 am
I imagine that they weren't a quick fix and probably needed a large amount of code to be rewritten.
I use to wonder if reported bugs got missed or ignored, the lack of acknowledgement was the cause, but from what seen over the years everything is noticed.
geposted Tue 06 Mar 18 @ 12:03 pm
reported August 2017
reported again November 2017 - Adion says he missed it the first time. Sure that can happen but the implication is that nobody else logged it either.
It goes on but not going to dwell on it. I take it the primary testers are the end users with some testing by devs first but I have no idea.
geposted Tue 06 Mar 18 @ 4:57 pm
I brought up this very point some time ago and that was the answer.
I am participating in a beta with another company at the moment and ot's a wholly different expreience with everything logged and tracked.
Here's a thread from a couple of weeks ago which is a perfect example. I had been in dialogue with Adion but it's gone cold .....
geposted Tue 06 Mar 18 @ 5:01 pm
You guys can defend the status quo to your hearts content instead of promoting things that could make a difference.
Pretty much no bug takes 6 months to fix. Many are quick to fix. In a rare case, some can take a week or more. Finding bugs can be almost be like an art form. No one is immune to bugs. When they can be reproduced easily, they are much easier most of the time. Time to fix of course depends if someone is working on them or not, work load, etc. And when fixing bugs sometimes other bugs are introduced.
geposted Tue 06 Mar 18 @ 5:14 pm