Every time I launch Virtual DJ with the Midi device VMJ4.1 turned on, it completely shuts my computer down. The troubleshooting steps I've tried thus far are as follows:
I have tried to boot the computer up with the midi device on and connected.
I have updated to the latest VDJ software.
The default audio device selected is the midi device.
What else can I try?
I have tried to boot the computer up with the midi device on and connected.
I have updated to the latest VDJ software.
The default audio device selected is the midi device.
What else can I try?
geposted Mon 09 Nov 15 @ 6:35 pm
What OS are you using?
geposted Mon 09 Nov 15 @ 6:38 pm
PachN wrote :
What OS are you using?
I am using Windows 8.
geposted Mon 09 Nov 15 @ 6:40 pm
The asio driver is installied?
Please don't set the vms as default audio device.
Please change that to your built in soundcard.
Please don't set the vms as default audio device.
Please change that to your built in soundcard.
geposted Mon 09 Nov 15 @ 6:41 pm
PachN wrote :
The asio driver is installied?
Please don't set the vms as default audio device.
Please change that to your built in soundcard.
Please don't set the vms as default audio device.
Please change that to your built in soundcard.
Where are the asio drivers?
It worked before, I will say this. The driers should be installed. However it only recently started to do this
geposted Mon 09 Nov 15 @ 6:42 pm
Maybe something changed on your system.
Please remove and install the driver again.
You can find it on the American audio website.
Please remove and install the driver again.
You can find it on the American audio website.
geposted Mon 09 Nov 15 @ 6:51 pm
PachN wrote :
Maybe something changed on your system.
Please remove and install the driver again.
You can find it on the American audio website.
Please remove and install the driver again.
You can find it on the American audio website.
I have found that it is also shutting the computer down if the midi board is plugged in and turned on when I start the computer up. I have attempted to reinstall the drivers and the software to no avail. The computer has also been dropped before.
geposted Tue 10 Nov 15 @ 8:49 pm
rmeglio wrote :
I have found that it is also shutting the computer down if the midi board is plugged in and turned on when I start the computer up. I have attempted to reinstall the drivers and the software to no avail. The computer has also been dropped before.
PachN wrote :
Maybe something changed on your system.
Please remove and install the driver again.
You can find it on the American audio website.
Please remove and install the driver again.
You can find it on the American audio website.
I have found that it is also shutting the computer down if the midi board is plugged in and turned on when I start the computer up. I have attempted to reinstall the drivers and the software to no avail. The computer has also been dropped before.
Can I have a link to the asio software please just to make sure?
geposted Tue 10 Nov 15 @ 8:52 pm
You do not need to quote the post you are replying to. If there are multiple post between yours, it's OK.
geposted Tue 10 Nov 15 @ 10:37 pm
Here is a link to the ASIO driver software:
http://vms4.adjfocus.com/uploads/tx_templavoila/AA-ASIODRIVER_VMS4_VMS2_WIN_1.2-1_01.zip
Please note that American Audio suggests the following steps:
1. Turn on VMS
2. Turn on PC
3. Start VDJ
4. Close VDJ
5. Turn off PC
6. Turn off VMS
http://vms4.adjfocus.com/uploads/tx_templavoila/AA-ASIODRIVER_VMS4_VMS2_WIN_1.2-1_01.zip
Please note that American Audio suggests the following steps:
1. Turn on VMS
2. Turn on PC
3. Start VDJ
4. Close VDJ
5. Turn off PC
6. Turn off VMS
geposted Wed 11 Nov 15 @ 10:11 am
It won't stop crashing. I can't follow those steps either because the computer shuts down before it loads up if vms is plugged in.
geposted Thu 12 Nov 15 @ 7:06 pm
Try to use the Power Adapter so that its not powered by USB. If it still crashes your computer, try a different one.
If it crashes that computer too, then you need to contact with American Audio Support as probably there is hardware/circuit fault.
If it crashes that computer too, then you need to contact with American Audio Support as probably there is hardware/circuit fault.
geposted Thu 12 Nov 15 @ 7:10 pm