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Forum: VirtualDJ Technical Support

Topic: Upgraded my infinity licensing and controller locked out at gig wtf

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You pay hundreds for an infinity license so you can unlock the controller features then all of a sudden your locked out again asking for the same 300 fee. My controller was locked out after I upgraded my virtual dj right before my event started. Ive always been against Serato but its starting to look like this company is taking advantage of its loyal users.
 

geposted Mon 04 Jun 18 @ 4:34 am
That's nonsense, this company is very honorable. Explain your issue and let's see if someone can help you. I am actually playing right now, so I may not answer you in a manner that you may like.
 

geposted Mon 04 Jun 18 @ 4:43 am
i fixed it
 

geposted Mon 04 Jun 18 @ 5:10 am
Care to tell everyone how (for future reference)?
 

geposted Mon 04 Jun 18 @ 4:27 pm


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