cryptoDJ
The problem started when I tried to log in (connect) on Virtual DJ, so I click on Email (or existing login), then click my email and VDJ locked up with the spinning beachball. I tried this several times and VDJ locked every time. So I tried using my user/account name, but it also locks up. I installed the latest VDJ version, but only b7183_mac will work on my mac. So I reinstalled b7183 and VDJ still locks up with email and account name. So tried logging in with the Google button, and I was able to sign in, and that's when VDJ Licenses & User Account section stopped recognizing my controller license and gave me "Pro Trial 29 days left". I bought a license for my controller. Please help.
geposted Mon 17 Jun 24 @ 4:13 am
cryptoDJ
Also, in Licenses & User Account, there are sections under "Software Licenses":
Current Licenses
PRO Required for Working DJs
and "HOME" Unlock a controller for...
underneath the dropdown menu it shows: License "my controller" (price)
I clicked on the price button and my browser went to https://virtualdj.com/buy/index.html?from=app
and shows a banner "You already have a license. If you need multiple licenses...."
Current Licenses
PRO Required for Working DJs
and "HOME" Unlock a controller for...
underneath the dropdown menu it shows: License "my controller" (price)
I clicked on the price button and my browser went to https://virtualdj.com/buy/index.html?from=app
and shows a banner "You already have a license. If you need multiple licenses...."
geposted Mon 17 Jun 24 @ 4:29 am
locoDog
https://www.virtualdj.com/help/
Contact support, they'll figure it out for you.
Contact support, they'll figure it out for you.
geposted Mon 17 Jun 24 @ 6:51 am