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Forum: VirtualDJ Technical Support

Topic: pitch quality problem
Hi i bought a new macbook and i install the vdj with all the settings copy from my old macbook but at pitch quality i have only 3 options like the old years.0-1-2. i lost the 3 and 4.Please someone to help me what happened?
 

geposted Sat 07 Dec 24 @ 6:07 am
AdionPRO InfinityCTOMember since 2006
You can just type 4 manually
 

geposted Sat 07 Dec 24 @ 6:41 am
Yes i did it and i understand the difference at quality but why down at the description writes only about 0-1-2?It is a bug?I install and olders versions of vdj but nothing changed.Maybe it is a bug because i have macos sequoia?
 

geposted Sat 07 Dec 24 @ 7:03 am
AdionPRO InfinityCTOMember since 2006
 

geposted Sat 07 Dec 24 @ 8:11 am
Yes i have the latest now and i tested and olders but nothing changed
 

geposted Sat 07 Dec 24 @ 2:56 pm
what are you expecting to change just to be clear?

the text circled in red only appears when you mouse over pitch quality



 

geposted Sat 07 Dec 24 @ 3:00 pm
The text on me says about 0 1 and 2 pitch quality.No for 3 and 4.Thats my problem.
 

geposted Sat 07 Dec 24 @ 3:11 pm
AdionPRO InfinityCTOMember since 2006
Your picture is a bit blurry, but to confirm, the version on the left-bottom says b8472?
 

geposted Sat 07 Dec 24 @ 3:17 pm
Yes the latest.And i test and olders.I will try a clear photo
 

geposted Sat 07 Dec 24 @ 3:19 pm
locoDogPRO InfinityModeratorMember since 2013
It doesn't matter what it says, 3 & 4 are valid settings.
 

geposted Sat 07 Dec 24 @ 3:22 pm
AdionPRO InfinityCTOMember since 2006
It kind of matters since if it's not saying 3 & 4 then it's either an old build that may not support these modes yet, or a custom language file being used. (Check for language files in your virtualdj folder)
 

geposted Sat 07 Dec 24 @ 3:24 pm

Look now
 

geposted Sat 07 Dec 24 @ 3:29 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
It appears that you use the Greek Language option, but the tooltip at the bottom is in Greek.
Do you have any Greek .XML file in /Languages folder ?
If so, delete it and restart VDJ.
 

geposted Sat 07 Dec 24 @ 4:17 pm
You are perfect its ok now!Thanks 🙏
 

geposted Sat 07 Dec 24 @ 4:22 pm