joey saah
I bought Virtual DJ Pro but my desktop icon shows "Virtual DJ Home Free". Also, when I went to use my controller Virtual DJ said that I needed to have Virtual DJ Pro Full and that I should visit their website to upgrade. This doesn't make any sense because I don't see anything on the website that says Virtual DJ Pro Full and not only that my Pro license clearly states that I have complete use. Any help would be great.
geposted Mon 27 Oct 14 @ 4:22 pm
locoDog
Just log in to V8.
geposted Mon 27 Oct 14 @ 4:37 pm
joey saah
I have V7 but how do I log in? I thought downloading the V7 Pro was all I had to do? My content unlimited is working so I can't see why everything else isn't.
geposted Mon 27 Oct 14 @ 5:16 pm
groovindj
You're a subscription member.
A subscription license only works with VDJ 8. You can't log in to VDJ 7 because it requires a serial number.
What you've downloaded is the Home version of VDJ 7 (like the icon says), not the Pro version. You can't download VDJ 7 Pro unless you pay for it in full.
You need to download VDJ 8 and log in to that.
A subscription license only works with VDJ 8. You can't log in to VDJ 7 because it requires a serial number.
What you've downloaded is the Home version of VDJ 7 (like the icon says), not the Pro version. You can't download VDJ 7 Pro unless you pay for it in full.
You need to download VDJ 8 and log in to that.
geposted Mon 27 Oct 14 @ 5:19 pm
joey saah
Okay I see, thanks. Once logged in will my cached music transfer over to V8?
geposted Mon 27 Oct 14 @ 5:51 pm
joey saah
Also, VDJ7 Pro Subscription says I have unlimited controllers? This is really not making sense.
geposted Mon 27 Oct 14 @ 6:00 pm
groovindj
Once again, there is no subscription for VDJ 7.
You can only have a monthly subscription license for VDJ 8 - and yes, it allows you to use any controller (while you're subscribed).
You can only have a monthly subscription license for VDJ 8 - and yes, it allows you to use any controller (while you're subscribed).
geposted Mon 27 Oct 14 @ 6:18 pm
joey saah
Okay I downloaded VDJ8 and everything is fine, cached music transferred over as well. I see what you mean now, I can only use a controller if I purchased VDJ7 upfront instead of a subscription. I was just confused as to why my content unlimited was working still. Thanks, I appreciate the help.
Joey
Joey
geposted Mon 27 Oct 14 @ 7:03 pm
arobin0812
if i bought virtual dj pro 7 can i download virtual dj pro 8 for free???
geposted Tue 09 Dec 14 @ 6:09 pm
groovindj
You can't buy 7 any more. You can only buy 8, and 7 is included (for subscription and Infinity licenses).
geposted Tue 09 Dec 14 @ 8:01 pm
Support staff
VirtualDJ v7 Pro is only available with a full VirtualDJ 8 Pro Infinity license.
It's not available to monthly Pro v8 subscribers because it does not support this new method of licensing which was introduced in VirtualDJ v8.
It's not available to monthly Pro v8 subscribers because it does not support this new method of licensing which was introduced in VirtualDJ v8.
geposted Wed 10 Dec 14 @ 8:00 am