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Forum: VirtualDJ Technical Support

Topic: Deck 2 not working with DN-HC4500
richieHome userMember since 2020
OK, have progressed with the previous problems, but I still have an issue with Deck 2 and no audio.

I am running VDJ Pro on a Mac with operating system Yosemite. I have selected the controller and have deck 1 assigned to channels 1 & 2 with deck 2 on channels 3 & 4. Deck one works fine. Deck 2 works but there's no audio.

I am using a Denon DN-HC4500

Can anyone offer any advice/insight as to why this is and how I can get it fixed?

Thanks a million
 

geposted Mon 24 Aug 20 @ 4:24 pm
Still using that old thing eh? Did it ever require drivers for Mac?

If it didn't then you probably just need to set it as a four channel device in your Mac audio config.

 

geposted Mon 24 Aug 20 @ 4:31 pm
 

geposted Mon 24 Aug 20 @ 4:32 pm
richieHome userMember since 2020
It works perfectly well! Used in a studio, so none of the new things are any good, as don't need a mixer etc...
thank you for the link, however I am using a mac. It didn't drivers no, and I have updated the firmware.

 

geposted Mon 24 Aug 20 @ 4:34 pm
 

geposted Mon 24 Aug 20 @ 4:36 pm
richieHome userMember since 2020
Weird that deck 1 works OK. Deck 2 works but no audio.
If I change the settings to all work on one channel, that's fine, but in a radio environment, that's not always best

Any help very much appreciated
 

geposted Mon 24 Aug 20 @ 4:37 pm
richieHome userMember since 2020
 

geposted Mon 24 Aug 20 @ 4:42 pm
1. Go to Applications >> Utilities >> Audio MIDI Setup
2. Select DN-HC4500 from the menu on the left
3. Make sure under "output" you have the following setting for "format": 44100.0 Hz, 4ch - 16bit


If you have done all that, maybe post a screenshot of your sound settings?
 

geposted Mon 24 Aug 20 @ 4:45 pm
richieHome userMember since 2020
Rune (dj-in-norway) wrote :
1. Go to Applications >> Utilities >> Audio MIDI Setup
2. Select DN-HC4500 from the menu on the left
3. Make sure under "output" you have the following setting for "format": 44100.0 Hz, 4ch - 16bit


If you have done all that, maybe post a screenshot of your sound settings?


Rune, you are officially a GENIUS!

Tusen takk for hjelpen

It worked!

 

geposted Mon 24 Aug 20 @ 4:58 pm
Most welcome ;-) and good Norwegian ..hehe
 

geposted Mon 24 Aug 20 @ 4:59 pm
user22555968 wrote :
nothing on there applicable sadly


Yes it was applicable. It was the same info that Rune posted after me.

 

geposted Mon 24 Aug 20 @ 5:01 pm
wmortizPRO InfinityMember since 2011
I can't find utilities. Where is it at?
 

geposted Tue 30 May 23 @ 6:12 pm
MacOS has changed like a hundred times since that post.

Search for midi, will be something there no doubt.
 

geposted Tue 30 May 23 @ 6:54 pm