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Forum: VirtualDJ Technical Support

Topic: HELP HELP
Please help me i paid for this and i cant login tryed everything i am going to request my money back if i get no help.
 
geposted Tue 28 Mar 23 @ 10:50 am
Raise a support ticket on the forum and someone will get back to you.
 
geposted Tue 28 Mar 23 @ 11:10 am
Try logging in with one of the social accounts you've associated with Virtual DJ. e.g. Facebook.
 
geposted Tue 28 Mar 23 @ 11:37 am
No facebook account here and these dont work either
 
geposted Tue 28 Mar 23 @ 12:06 pm
Have you tried the credentials you use to logon to this forum?

Those credentials show you as a Pro Subscriber.
 
geposted Tue 28 Mar 23 @ 12:17 pm
yep nothing no internet connection
 
geposted Tue 28 Mar 23 @ 2:15 pm
locoDogPRO InfinityModeratorMember since 2013
 
geposted Tue 28 Mar 23 @ 2:20 pm
Profumi wrote :
yep nothing no internet connection


Have you ever had a cracked version of VDJ installed?
Because that ruins you network setup as part of the crack

EDIT: the utils in the links above should fix it
 
geposted Tue 28 Mar 23 @ 2:20 pm
I bought the wrong software license for my controller and I am in need to change it as I cant use my controller. What can be done in such a situation. Tried rising a ticket but haven't heard back.
 
geposted Sat 01 Apr 23 @ 12:45 am
djdadPRO InfinityDevelopment ManagerMember since 2005
@CALLAGHAN95DSOUZA you should be ok now. Please try again
 
geposted Sat 01 Apr 23 @ 3:08 am