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Forum: VirtualDJ Technical Support

Topic: tracks on my computer
trey341PRO InfinityMember since 2005
hello.for some reason the tracks on my Macbook have no bass when I play with virtual dj. this just started. when I use tidal and beatsource there is zero issues.. any thoughts?
 
geposted Tue 16 Jan 24 @ 9:07 pm
trey341PRO InfinityMember since 2005

MacBook Pro / MacOS Ventura 13.5.2
Pioneer DDJ-1000SRT Controller
VIrtualDj 2020 PRO Infinity
 
geposted Wed 17 Jan 24 @ 3:48 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Most likely some Stem button/pad/knob on your controller is enabled/pressed, that keeps Bass muted.
Could help your workflow if you put resetStemsOnload setting to "All"

It's normal for Tidal tracks, as they dont offer Stems separation anymore.
 
geposted Wed 17 Jan 24 @ 3:59 pm
trey341PRO InfinityMember since 2005
djdad wrote :
Most likely some Stem button/pad/knob on your controller is enabled/pressed, that keeps Bass muted.
Could help your workflow if you put resetStemsOnload setting to "All"

It's normal for Tidal tracks, as they dont offer Stems separation anymore.



Can you send a link to reset the stems?

 
geposted Wed 17 Jan 24 @ 9:32 pm
goto CONFIG and type "STEMS"
 
geposted Wed 17 Jan 24 @ 10:23 pm
trey341PRO InfinityMember since 2005
hello. so I followed the screen shot but I am still getting the same outcome
 
geposted Sat 20 Jan 24 @ 7:18 pm
trey341 wrote :
I followed the screen shot


Are you saying that you ticked the 'no' box?

If you want to reset the stems, ticking 'no' is not going to work....

djdad already told you what to do.
 
geposted Sat 20 Jan 24 @ 11:32 pm
trey341PRO InfinityMember since 2005
groovindj wrote :
trey341 wrote :
I followed the screen shot


Are you saying that you ticked the 'no' box?

If you want to reset the stems, ticking 'no' is not going to work....

djdad already told you what to do.

I GOT THE ASSITANCE I NEEDED. PROBLEM RESOLVED



 
geposted Wed 24 Jan 24 @ 6:21 pm