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Forum: General Discussion

Topic: Pioneer WeGO keeps crashing VDJ! - Page: 4

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ToeBry8896 wrote :
thanks mate, am just goner take it to a shop an get them to look at it, see what the problem is an get it fixed ! needs sortin badly as it's comeing to snowbombing with me ! Haha


Here's my recommendation....take it to the shop telling them to reformat the drive and install a fresh copy of Windows (NO ANTIVIRUS!). Keep the machine lean and mean. DO NOT use it to go online.

When you get it back first install VDJ and then your controller. Be sure to follow all instructions EXACTLY! Once you verify things are working correctly create a system restore point and/or even create an image of the drive with a program like Acronis True Image, this way if something goes wrong after this point you can easily go back to the point where things were working correctly.

Depending on how large your laptop hard drive is you might want to ask them to create a couple of partitions....one partition with Windows ONLY for Virtual DJ and a second partition to use to get online with (web browsing, antivirus, etc).
 
Will do mate, thanks for the info, ... when you say install the controller, what do you mean by tha... I installed vdj software and the ASIO driver... That's all am I missing something ...
 
Yeah that too and the firmware if the unit needs it.

I see "no license user" under your name. Are you using VDJ that came with the controller or are you trying to use a cracked version? You don't have to answer but if it's the latter that might be why you are having weird issues. Either way I would reformat the hard drive and start over from scratch that way you are starting off with a clean slate and have a foundation of where to start to troubleshoot if you have any issues.
 
No worries ... Yeh am just using what I got with the controller, do you reckon that's my problem? what do I need to do ..
 
Well according to the Pioneer Tech I spoke to when trying to find out the issue I was having he said "If you use the version that was shipped with your Wego you should not have any issues as it was specifically tested with the unit". To me that was a bunch of crap since I owned VDJ Pro...stepping back to LE was taking a step back. It was at that point I lost respect for Pioneer phone support. He was just more interested in getting me off the phone fast. With that said you shouldn't have issues with the software that was shipped with the controller.

If the LE version you have has not been registered (meaning you bought the controller second-hand) then you should add the software serial number (it's on the cd sleeve) to your profile so the forum shows you as a legit/non-pirated version. Even if it has been registered it should still work with your controller, you just will not be able to upgrade to full Pro at a reduced price.
 
@ToeBry8896
Not yet understood if you are using the LE version that came with your WeGO or some "other". What you have not done yet though, is visit the right place.. http://www.virtualdj.com/contact/index.html

Registering the LE version serial is not an opportunity to upgrade to Pro Full version at a discount. It ensures you that you will get the latest available version from your Download Center, as some bugs may have been fixed since the first release (CD)
 
Yes I am using the LE, I bought the wego brand new, the serial number I put in was on the back of ther controller ....
 
JayMSY wrote :
misatgee wrote :
then why do not pioneer state to use a powered uisb hub ????? its rubbish there so many people having issues with the ddj wego and pc with widndows,,,, i have tried it with 2 different laptops and with no programs running in the background, tell me more dude ?


Perhaps wipe your computer, format the drive, and re-install a fresh copy of windows then VDJ?

You mentioned VDJ crashing...does it happen on the same audio/video file? Does it happen when the controller is not connected?

Think of trying a trial-n-error with different ways to narrow down the issue?

Have you reached out with VDJ customer support (not posting on here)? Have you reached out to Pioneer support? I personally don't have much respect for Pioneer support as they kept telling me to install the LE version as they know that would work perfectly. I took the initiative to narrow down the issue myself and I'm glad I did as it has been a solid controller for me to where I re-mapped a lot of buttons so I can make the controller perform more how I want it to.

I've hosed my DJ laptop twice over the last 6 years. The first time was when I first got the unit as I did not want all the bloatware on it. I then went through the VDJ recommended tweaks to windows. NO ISSUES. Have you done the same?

Perhaps it's a Win 7 issue...I don't know I can't verify any issues with it as, as I previous stated, I'm running Win XP SP2.

BTW: You cannot SELL anything on the forum!


Its a brand new laptop. i have removed all the bloatware the drive is a brand new seagate 2tb as i lost all my equipment, im running vdj pro 7.3 it happens on mp3 and video's ,, the audio just cuts off after about 30 mins or so of playing. and the wego still lights up and the leds are still going round on the platters but nothing works after
 
Yeah, I'm not a Mac fan boy, but as I stated, - the We-Go has worked flawlessly with my Mac Book pro. After using Cdjs, my N4 and V7s I'm still drooling all over this thing. Activating and controlling the effect parameters on the jog wheels has never been so much ''''"fun''''''. I'm not saying its that much different (performance wise) from the other controllers, although its good to have a different kind of visual indicator on the control itself, other than just seeing the bar effect parameter move on the laptop screen. Got my self some XLR Male to RCA cables, threw those in my pack, and there's pretty much no where, where I can't set this thing up. The main reason I was so into this controller was more of a "portability" issue. Carrying the N4 around on my Namba JUJU pack is still a pain in the back,(Djing 3 times a week) not to mention is looks ridiculously huge on someone. With this tough, it fits perfectly into my Namba Lil Remix Bag...all in one...I can't explain it any better than this but...I feel '''complete''' Laptop, We-Go-, XLRS to RCA Cables...all in my back pack. I can go anywhere in the world without problem or complication getting my gear around. Entry level controller or not...I can still melt anyone's face confidently using my WE-Go even if they are using CDJS or 4 channel controller ect... Its not the equipment, its the music.

Other than the LED eye candy, I noticed the hot cues are extremely responsive- in my experience...a little too fast actually, but that's good. Other than that, I'm waiting to see if this ever gets fixed so I can use it on my Windows 7 laptop as it has 4 gigs of ram. My Macbook Pro has 2...and that worries me sometimes, but it hasn't given me problems on it yet.


Perhaps I do need some professional help
 
Dj Arum wrote :
Yeah, I'm not a Mac fan boy, but as I stated, - the We-Go has worked flawlessly with my Mac Book pro. After using Cdjs, my N4 and V7s I'm still drooling all over this thing. Activating and controlling the effect parameters on the jog wheels has never been so much ''''"fun''''''. I'm not saying its that much different (performance wise) from the other controllers, although its good to have a different kind of visual indicator on the control itself, other than just seeing the bar effect parameter move on the laptop screen. Got my self some XLR Male to RCA cables, threw those in my pack, and there's pretty much no where, where I can't set this thing up. The main reason I was so into this controller was more of a "portability" issue. Carrying the N4 around on my Namba JUJU pack is still a pain in the back,(Djing 3 times a week) not to mention is looks ridiculously huge on someone. With this tough, it fits perfectly into my Namba Lil Remix Bag...all in one...I can't explain it any better than this but...I feel '''complete''' Laptop, We-Go-, XLRS to RCA Cables...all in my back pack. I can go anywhere in the world without problem or complication getting my gear around. Entry level controller or not...I can still melt anyone's face confidently using my WE-Go even if they are using CDJS or 4 channel controller ect... Its not the equipment, its the music.

Other than the LED eye candy, I noticed the hot cues are extremely responsive- in my experience...a little too fast actually, but that's good. Other than that, I'm waiting to see if this ever gets fixed so I can use it on my Windows 7 laptop as it has 4 gigs of ram. My Macbook Pro has 2...and that worries me sometimes, but it hasn't given me problems on it yet.


Perhaps I do need some professional help


if only i had a mac book.... why do these companies always make stuff mainly for mac ?
 
There is absolutely no reason it should not work perfectly with Windows.

Keith
 
would it not be anything to do with the video driver ? a friend advised me to run the registry tool but i dont know what box.s i should tick on the tool for video . have you got an image you could put up for using the registry tool please?
 
ToeBry8896 wrote :
the serial number I put in was on the back of ther controller ....


The serial number you need to register on this site is on the back of the paper CD sleeve.

Keith
 
kradcliffe wrote :
There is absolutely no reason it should not work perfectly with Windows.

Keith


any ideas?

new laptop sony vaio 2.4
8gig ram
windows 7

installed vdj LE
then installed vdj pro
then istalled wego driver
then removed vdj LE
ran registry tool to fix video stuttering

but still having issues with audio cutting off and controller not responding after about 30mins play time
 
Get a good quality USB cable
Check you are using a USB2 port and not USB3
Uninstall as much of the Sony bloatware crap that comes with the machine or alternatively disable it starting with MSconfig. You can also look at Gamebooster.
Try using the Windows WDM drivers rather than Asio. Select Output: External mixer then Sound card: 4.1 card

You could also try reloading the firmware on the controller (if that's possible), the original install may have been corrupted.

You can have LE and Pro installed at the same time with different file paths. May be worth putting both in and running it to see if the issue is specific to Virtual DJ Pro or LE. This may also help in determining if it's a PC problem rather than VDJ as that is what I think it is.

Let us know how you get on. I know how frustrating this must be for you.

Keith
 
I am having problem of WEGO crashing VDJ at random intervals after starting to play. The Pioneer site is worthless and nobody replies to any problems. I am surprised VDJ Le is being bundled with WEGO. I would never have bought WEGO without the indirect endorsement from VDJ.
There is obviously some problem with the controller as so many DJs can not be using "JUNK" computers. And we all are using other controllers without any issues. I think VDJ should withdraw their support to Pioneer WEGO.
 
kradcliffe wrote :
Get a good quality USB cable
Check you are using a USB2 port and not USB3
Uninstall as much of the Sony bloatware crap that comes with the machine or alternatively disable it starting with MSconfig. You can also look at Gamebooster.
Try using the Windows WDM drivers rather than Asio. Select Output: External mixer then Sound card: 4.1 card

You could also try reloading the firmware on the controller (if that's possible), the original install may have been corrupted.

You can have LE and Pro installed at the same time with different file paths. May be worth putting both in and running it to see if the issue is specific to Virtual DJ Pro or LE. This may also help in determining if it's a PC problem rather than VDJ as that is what I think it is.

Let us know how you get on. I know how frustrating this must be for you.

Keith


thanks

How exactly can i use a Try using the Windows WDM driver. do i have to buy an external sound card ?
 
No. Your controller will be seen by windows as multichannel so it will work without any additional hardware.

Keith
 
ok will give that a try i always was under the impression you had to use the asio driver and asio has a bad reputation with DJ's
 
You really only need Asio for low latency activities such as scratching or TCV. For normal use WDM is every bit as good. There have been similar issues with Asio drivers on the Denon MC-6000 and a lot of people are using WDM faultlessly instead.

Well worth a try as it could be the Asio buffer bringing VDJ down.

Keith
 
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