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Forum: VirtualDJ Technical Support

Topic: TIDAL DOES NOT WORK!!!!!!
I have a family account on tidal, I have the maximum plan that tidan offers me and it turns out that it doesn't work, it loads a song and it doesn't read it to me when previously, without the update, it loaded them without any type of problem. I want a solution or someone who can explain to me what is happening please.
 

geposted Wed 24 Jul 24 @ 11:46 pm
If you do not have the DJ plus extension it doesn't work.

See the end of the user manual for Online Music

Quote :

*A Tidal subscription with the DJ Extension add-on is required.

And the info from Tidal's own website

Note: It's been this way for a while now. Do you have the add-on DJ extension?

 

geposted Thu 25 Jul 24 @ 12:21 am
The DJ extension can only be added to an individual account.

If you have a family plan then you do not have the DJ extension and cannot add the DJ extension.
 

geposted Thu 25 Jul 24 @ 9:26 am