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Topic: Program stops responding lately

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HillmanHome userMember since 2009
This topic might be partly covered in other threads, yet I did not find a solution yet.
I purchased the Hercules RMX +/- 2m ago. With it comes VDJ limited edition.
Installation was no problem and in the beginning all (seemd to) work perfectly.

I started the 20day PRO evaluation period. By the end of this period I noticed that after a few songs the program suddenly went to "non-responding" when I pushed the "load song" button on the RMX. I reinstalled VDJ after expiry of the 20d period, but the problem is still there.
I cannot really figure out why it crashed nor does there seems to be a specific song that causes the freezing.

I have the feeling (but was unable to reproduce to confirm this) that it might have something to do with the fact that I select the songs from my iTunes library, which is huge (+/- 70 gig, over 10000 songs).
Other than that it is extremely anoying and what frustrates me is that I have no idea where to start looking for the cause.

My system : PC (not laptop), Windos Vista, UAC disabled, 4Gig Ram, Core 2Duo.
I also have attached a MIDIMAN 2x2 midi interface, which is not in use, yet is connected.
Antivirus = Panda 2009.

Other than that, just the normal Windows programs that are running.

Any suggestion is welcome. Normally I'm able track the problem quite quickly but for this one I'm completely in the dark at the moment.

Thanks for your help,
HM
 

geposted Wed 01 Apr 09 @ 6:26 am
jimmy bPRO InfinityMember since 2007

May I ask a question,

Do some of your tracks (especially tracks brought from itunes) contain DRM.

I know some users have problems with DRM and VirtualDJ. This certainly sounds like a similar problem your having.

 

geposted Wed 01 Apr 09 @ 6:54 am
HillmanHome userMember since 2009
Indeed some have DRM, I will check if that causes the problem.
Thanks for the suggestion!
 

geposted Wed 01 Apr 09 @ 8:09 am
HillmanHome userMember since 2009
Ok, so I removed and then reinstalled my RMX and VDJ, kept the MIDIMAN disconnected.

I did some further trial and error after having another freeze shut down Panda AV.

After that everything seems to work well (so far ..)

I think I found the problem, though not 100% sure.
FYI I attach the windows message that is shown on the screen when the freeze occurs. I doesn't make any sense to me by the way ...

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: virtualdj_djc5.exe
Application Version: 5.2.1.0
Application Timestamp: 48e3d6fe
Hang Signature: d3a0
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1043
Additional Hang Signature 1: 7183f7ff7cf913f5602cde2c2d9ca94c
Additional Hang Signature 2: 3819
Additional Hang Signature 3: f646684dd573fa63f2dbe5dc8c131216
Additional Hang Signature 4: d3a0
Additional Hang Signature 5: 7183f7ff7cf913f5602cde2c2d9ca94c
Additional Hang Signature 6: 3819
Additional Hang Signature 7: f646684dd573fa63f2dbe5dc8c131216



 

geposted Wed 01 Apr 09 @ 2:34 pm


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