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Forum: General Discussion

Topic: Question

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My friend just got virtual dj and the track isn't starting on the bcd 3000 i have tried everything to fix it for her, do you guys have any suggestions about why it isn't working?
 
geposted Sun 03 May 09 @ 1:17 pm
Check the sound configuration. If the wrong card is selected this type of behavior can happen.
 
Thanks for the quick answer we have tried every different setting. What setting do you usually have yours on?
 
you should have the BCD is the sound card option?? is it there - if not the drivers are not correctly installed.
 
I have it setup in the sound card section as bcd2000 sound card even though i have a bcd3000 controller. My mapping software for the bcd 3000 shows bcd2000 in the plug in is this the correct way to set it up? Or should I have a different mapping set up?
 
 
The controller is working. The song just stops playing after a few seconds.
 
Ok in which case it is probably a driver fault or settings within VDJ config.

I would suggest checking the drivers first: http://www.behringerdownload.de/B-Control_download/BCD3000-Vista-XP-1.2.0.0.zip
This is the latest driver update for the BCD3000 for XP and Vista.

If that installs fine and you still have a problem please can you list what settings are showing in the "Sounds Setup" pannel of the config menu.
 
Ok thanks i'm going to try that and if it doesn't work i'll list them.
 
Ok the settings that are being shown are outputs headphones, inputs none, sound card asio driver, bcd3000 driver. output channels, master channels 1and 2, headphones channels 3 and 4.
 
Ok that all sounds right to me. (puzzled now)

I would maybe try deleting the plugins (or at least moving them for now to eliminate them as the problem).
If you navigate to My Documents/VirtualDJ/Plugins/Control Device - if you move everything inside to another folder (for the time being) and see if you experience the same problem.

DO 2 THINGS:
1) start the track playing using the controller
2) start the track using the mouse on the PC
with the sound still set to the BCD3000 on both occasions

If you do still have the same problem then just put the plugins back - as that clearly isnt the problem.

Let me know how you get on with that - i am struggling for other ideas at the moment. :s
 
thank you for all your help i had to change the confi to two sound cards and then bcd 3000. that fixed the problem. i do have another question. can i get more fx to add to this software version or is this all i have.. what i mean is there a download to add more fx?
 
 
ok how did you sort this?? I am not a dj but i know my way about a laptop and software in general and have been tasked with fixing this issue for my mate. He has Virtual Dj5, I had the bcd selected then it played for 45secs. Then crashed so i swapped to Asio with BCD selected it then played for 45secs and crashed now am running on the primary sound card of the laptop it's been playing for some 10mins now and is fine but i'd rather it used the sound card of the Behringer CD2000.


Any advice would be appreciated

Thanks Chris
 
could you establish if your mate purchased the software from vdj, if not, try a trial download and see if this fixs the problem.
 
i bought for him so i know it's genuine it was bought from this website! As he wouldn't know how to hack software and i really couldn't be bothered fixing it for him. When it crashed every 5mins!. So yes the software is Genuine i know it is!

Any other advice

Thanks chris
 
now the remote has stopped responding as well! I think i'll tell him just to use a mouse and just get on with it Grr!
 


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