lcmxr6
I was practicing with my RMX tonight when suddenly the crossfader started acting crazy. Now when I apply pressure to the crossfader it moves back and forth rapidly on my PC with VDJ software. Even if I tap the RMX it moves the crossfader on the screen back and forth rapidly even though its not physically moving. Is the crossfader broken? I've only had this unit for 6 mos. =(
geposted Wed 09 Jun 10 @ 10:01 pm
lcmxr6
Yeah its broken, contacted hercules and they are sending me a new one though with instructions on how to fix it myself. Should be interesting taking apart the RMX, im a little excited to see what she looks like on the inside.
geposted Thu 10 Jun 10 @ 4:08 pm
discjockeydoc
It's not hard, just take your time. Don't forget to take the front two feet off - they have screws underneath that attach the case. I'm sure Herc will send detailed instructions on the procedure...Good luck ;)
geposted Thu 10 Jun 10 @ 8:11 pm
djdad
Are you sure that Auto crossfader and Link crossfader are both off ?
geposted Fri 11 Jun 10 @ 5:35 pm
lcmxr6
Yes, i posted here originally just in case it was something that could be solved with the software, but after testing the crossfader with the program Midi Monitor It's confirmed that its hardware related. It looks like I will have to get the unit replaced unfortunately. I've only had it for 6 mos. so I believe its still under warranty. Thank you very much for the suggestion.
geposted Fri 11 Jun 10 @ 8:16 pm
discjockeydoc
Warranty period is two years from the original date of purchase.
geposted Sun 13 Jun 10 @ 4:06 pm