daotao
Hi, I recently bought your hercules rmx console. I am experiencing crackle and pop sound whenever I try to use the gain, treble, bass, and medium knob. When i simply run virtual dj without the console the knobs work smoothly, but when using the console I experience pops that sometimes result in the music turning off completely. I have tried every solution offered on the internet. Things ranging from changing the latency to turning off unneccessary software. I have a hp dv7 with 4 gigs of ram and 2.40 ghz processor. I spent countless hours trying to find a solution, if I can't find one I would have no other choice but to sell it. Please help, thank you
geposted Tue 12 Apr 11 @ 10:54 pm
Support staff
Please upgrade your DJ Console drivers and firmware to the latest version.
A link to download this can be found on the following page:
http://www.virtualdj.com/wiki/Common_Device_Drivers.html
When installing, make sure that you follow the on-screen wizard instructions exactly. If any Windows 'found new hardware' prompts come up, please ignore them.
Please also ensure that you have the most recent version of VirtualDJ Console Edition installed. Register your serial number on the page http://www.virtualdj.com/users/edit.html and then download the installation file from:
http://www.virtualdj.com/download/updates.html
Skipping, stuttering and other sound break-up/glitches are generally caused by performance issues with your computer and/or incorrect configuration in VirtualDJ.
Please see http://www.virtualdj.com/homepage/jpboggis/blogs/4094/Common_performance_issues_and_solutions.html for a list of common causes of performance issues and their solutions.
A link to download this can be found on the following page:
http://www.virtualdj.com/wiki/Common_Device_Drivers.html
When installing, make sure that you follow the on-screen wizard instructions exactly. If any Windows 'found new hardware' prompts come up, please ignore them.
Please also ensure that you have the most recent version of VirtualDJ Console Edition installed. Register your serial number on the page http://www.virtualdj.com/users/edit.html and then download the installation file from:
http://www.virtualdj.com/download/updates.html
Skipping, stuttering and other sound break-up/glitches are generally caused by performance issues with your computer and/or incorrect configuration in VirtualDJ.
Please see http://www.virtualdj.com/homepage/jpboggis/blogs/4094/Common_performance_issues_and_solutions.html for a list of common causes of performance issues and their solutions.
geposted Wed 13 Apr 11 @ 11:57 am
swoop1973
If all else fails follow these instructions to get rid of audio problems
go to settings.
click on performances.
move the slider to 2nd from fastest.
enable safe moode,
disable overclock.
set latency to "auto" <- most important
go to settings.
click on performances.
move the slider to 2nd from fastest.
enable safe moode,
disable overclock.
set latency to "auto" <- most important
geposted Mon 18 Apr 11 @ 5:17 am