DjClarkyB
I accidently bought the VirtualDj broadcaster 7 thinking it work with external Controller... and it doesn't and i would like to return it, am i able to do that?
geposted Mon 23 Jan 12 @ 4:39 pm
Speedy53
Better than that, you didnt lost your money. You can upgrade to VirtualDJ Pro Full at a discounted price and use it with your controller. Click on "BUY" at the main menu and type your serial number on "Upgrade to VirtualDJ Pro Full" window.
But if you still want to be refunded, I have bad news. The EULA is very specific about it...
"Once activated, the software cannot be refunded, unless found to be defective by Atomix Technical Support."
http://www.virtualdj.com/atomixproductions/disclaimer.html
But if you still want to be refunded, I have bad news. The EULA is very specific about it...
"Once activated, the software cannot be refunded, unless found to be defective by Atomix Technical Support."
http://www.virtualdj.com/atomixproductions/disclaimer.html
geposted Mon 23 Jan 12 @ 4:47 pm
DjClarkyB
Ahhhh, ok i guess i might just upgrade to Pro, also i was looking at pro a few days ago, and it said there was a discount kind of thing that made the price from 300$ to 150$ or so, iv'e been looking for it but i cannot find it, Do you know what it is?
geposted Mon 23 Jan 12 @ 5:18 pm
SBDJ
If you enter your license key on this page:
http://www.virtualdj.com/buy/index.html
Then you'll be given an upgrade price :)
http://www.virtualdj.com/buy/index.html
Then you'll be given an upgrade price :)
geposted Mon 23 Jan 12 @ 5:23 pm
DjClarkyB
Im still not sure... Last time i got a discount because i already had a Mixtrack Pro and a few other discounts due to things i had, and im only getting a discount because i have the VdjBroadcaster 7
geposted Mon 23 Jan 12 @ 5:32 pm
Speedy53
Yes, every VirtualDJ LE, Broadcasting or Pro Basic user has a discount on upgrade.
But if you have doubts you can simulate an order and see your discount before buy. If you wont agree with the price or something like that, all you have to do is stop the process and logoff before inserting informations for debit (paypal, Credit Card, etc.).
But if you have doubts you can simulate an order and see your discount before buy. If you wont agree with the price or something like that, all you have to do is stop the process and logoff before inserting informations for debit (paypal, Credit Card, etc.).
geposted Mon 23 Jan 12 @ 9:43 pm
Support staff
If you have a product such as Numark MixTrack that came with VirtualDJ LE then go to http://www.virtualdj.com/buy/index.html and enter its LE serial number in the box provided to see what discount it will give you (Some LE products give more discount than others, so if you have more than one, try each in turn to see which gives the greatest discount.)
NOTE: You can't combine multiple LE products together to receive a greater discount. Only one can be used for the upgrade.
NOTE: You can't combine multiple LE products together to receive a greater discount. Only one can be used for the upgrade.
geposted Tue 24 Jan 12 @ 6:48 am