Had a problem with Hurcules MK4 last week. Had everything up and running before gig. when I went to start the gig had no controller response. Since I hadn't started yet I just restarted pc and it was okay. about 2 hrs in my controls were gone but still had sound. a few minutes later the sound cut out. Through on a cd and restarted the pc (windows 10) this time controller was there for about 5 seconds and didn't come back up. Had to let a premixed cd run the rest of the night. Now at home I can't recreate the problem. I don't know if it's just that the controller is getting old, or a pc problem? It's a dell laptop about 8 months old. I have sometimes had trouble getting to recognize the MK4 as a sound card, but always got it up and running with restarting pc. never had it drop out before while a session was running. Any ideas?
geposted Mon 19 Dec 16 @ 10:25 pm
2 things come to mind. Bad usb cable. Or your latency is too low. I ran my mk4 at 15 ms
geposted Tue 20 Dec 16 @ 2:37 am
djjohnnyrox wrote :
Or your latency is too low. I ran my mk4 at 15 ms
In case you are not sure how to configure the ASIO driver, look at this document:
http://ts.hercules.com/faqs/eng/her_eng_00445.pdf
As well, you might want to optimize your system for DJing, as described here:
http://ts.hercules.com/faqs/eng/her_eng_00364.pdf
geposted Tue 20 Dec 16 @ 6:23 pm
Thanks guys.
geposted Wed 21 Dec 16 @ 10:40 pm
Also check for new firmware and/or drivers released recently from Hercules.
geposted Thu 22 Dec 16 @ 6:41 pm