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Forum: VirtualDJ Technical Support

Topic: Music files disappear during long sets

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2 times during long sets all browswer windows go blank, except default vdj folders. Have to restart computer then vdj is normal again
 

geposted Wed 28 Mar 18 @ 3:29 pm
Ted, you need to learn to provide more information when you have a problem.

1) what are your machine specs?

2) are you doing video / visualizations?

3) what is the CPU percent looking like when you are doing your thing?

4) what are doing within VDJ when it happens? what plugins do you have running if any?

5) is it something that just started happening and was working fine before?

Just some basic information you should provide.

 

geposted Wed 28 Mar 18 @ 4:39 pm
Are your files on an external drive ?
It seems like a drive disconnection to me (and the shortest set I do personally is around 7 hours, therefore I should have noticed if it was a general issue)
 

geposted Wed 28 Mar 18 @ 7:48 pm
I read the word "blank" as "black" so yeah Phantom is probably closer. What happens when you unplug an external drive? If a cable problem then maybe that should do the same thing.
 

geposted Wed 28 Mar 18 @ 7:56 pm
Thanks everyone for jumping in. had to look up some things.
I have windows 8.1
i7 processor
8.00 gb ram
64 bit
Toshiba
500gb ssd
memeroy use at idol around 1.5 gb with 37 processes running
disk C 347 gb free of 465 gb
I do not do video
This computer never works hard for vdj but I have not had eyes on it when this happens. Both times it happened in automix mode useing
 

geposted Sat 31 Mar 18 @ 1:56 pm
Sorry
CMD 2 controller and no external drive.
All of my music is in two folders in my C/ file tree. those folders vanish from vdj browser window as well as automix window and search window, Closing and opening vdj does not reload music, it takes a computer restart.
Problems came after 7 to 8 hours live time.
 

geposted Sat 31 Mar 18 @ 2:07 pm


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