TJ MIXinG
good day, please i paid for the 1month license with my debit card few months ago and at the point the license expired my account was automatically debited again without me subscribing for the license.What is the way forward as i have not funded that account because it will be debited for the license
geposted Mon 04 Nov 19 @ 8:42 am
groovindj
There is no such thing as a one month license. It’s a subscription, which means money will be taken once per month unless you cancel.
geposted Mon 04 Nov 19 @ 12:46 pm
TJ MIXinG
i meant subscription......How do i cancel?
geposted Mon 04 Nov 19 @ 1:21 pm
groovindj
I assume there's a cancel button on your account page.
https://www.virtualdj.com/wiki/Cancel%20ContentUnlimited.html
https://www.virtualdj.com/wiki/Cancel%20ContentUnlimited.html
geposted Mon 04 Nov 19 @ 5:59 pm
kgotti50
How do I get my money back
geposted Thu 16 Apr 20 @ 5:30 pm
kradcliffe
Raise a support ticket or use the live chat.
geposted Thu 16 Apr 20 @ 5:41 pm
brett gash
how do i get on live chat
geposted Wed 24 Jun 20 @ 2:30 pm
brett gash
brett gash wrote :
i need assistance with vdj 2020 settinghow do i get on live chat
geposted Wed 24 Jun 20 @ 2:31 pm
Dan (djtouchdan)
@Brett start here, http://www.virtualdj.com/help/
geposted Wed 24 Jun 20 @ 5:10 pm