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Forum: VirtualDJ Technical Support

Topic: Controller Stopped Working After Windows Update
I have a Hercules Inpulse 200 Mk2 controller. It's worked fine up until January 29th when Windows did an update to some Intel drivers. If I do a system restore back to January 29th, the controller works, but I can't stop Windows from doing the updates, at which time the controller again stops working. The controller doesn't work on any usb port I try. The controller works fine on another machine.

The updates were:
Intel Corporation - Extension - 32.0.101.6881
Intel Corporation Driver Update (32.0.101.8132)
Both having to do with the graphics driver

The machine is a Dell Tower Plus EBT2250
Processor: Intel Core Ultra 9 285/285K
Graphics: NVIDIA GeForce RTX 4060 Ti
Memory: 64GB DDR5
Chipset: Intel Z890

Rolling back the graphics card driver doesn't work.

I tried AI walking me through steps but didn't work. AI seems to think it's something to do with the USB bus got broken somehow. The controller is the only thing that got affected. I just can't seem to figure out what files were overwritten that broke my controller. Any help would be appreciated.
 

geposted 16 hours ago
There are 3rd party tools like stopupdates10 that can either soft or hard block Windows updates.

As a general rule I block updates on my DJ machines then do a batch update maybe once a year after taking a hard drive image in case something messes up.

https://greatis.com/stopupdates10/
 

Another option is to use the Windows "Show Hide Update tool" wushowhide.diagcab
it is not an install,
it runs standalone, and can permanently hide an update, that you do now wish to install.
(it marks the update, as hidden, and does not appear as a possible update, unless you un-hide it)


have used this in the past, (when upgrading to WIN 11 from 10) to hide all updates in a list, then unhide them one at a time to know which was causing the issue, (of course doing a system restore if the update did not work)
(turned out a Logitech USB 1.1.55.3120 update was causing a Black Screen of Death with kernal_security check failure (0x139) STOP CODE, during the install)
and once the unwanted update is known, just hiding it solved the issue.

in your case you have done all the hard work, and now just need to hide them, when they appear in the listed updates, with the simple tool.




there are many links and instructions on the web, below are some:

https://learn.microsoft.com/en-us/answers/questions/3870335/how-do-i-download-the-software-show-or-hide-update

https://www.elevenforum.com/t/show-or-hide-updates-in-windows-11.22868/