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Forum: VirtualDJ Technical Support

Topic: problem connecting to the software
I bought the Virtual DJ Pro Infinity license. I paid $300. I downloaded the software to my Windows computer. I'm trying to connect to the software in every possible way, whether it's through email or through Google, but it's not working for me. It doesn't even give me the option to connect. I try to connect. I enter my email for example and it immediately says that it's impossible to connect, as well as with Google. What's his problem? Can you help me please?
 
geposted 5 hours ago
 
 
 
It could be that your ISP (Internet Service Provider) or your router, is not respecting the TTL (Time To Live) of our DNS, and is still caching some old value.
To check this, open the Windows command prompt (CMD+S and type "command prompt"), then type "nslookup live.virtualdj.com".
If the result is not 3.33.237.122 and 15.197.187.49, then the problem is with your ISP or router DNS.
The recommended solution as mentioned above, is to use the standard google DNS.
 
its because he was using the cracked software and now he bought it