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Topic: Hercules MK2 no sound through speakers

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tuplsHome userMember since 2006
Ok my Mk2 is fairly new so how quick & why could it broke? It worked just fine for few weeks but now I can't hear the sound through my speakers anymore. It just stopped to play the sound. I've tried both RCA and Minijack output for speakers but nothing. What could be the cause for this? I've even tried to re-install the drivers twice but nothing.. I've got some shitty logitech speakers. I can still hear the sound with PC's own soundcard but MK2 only works through headphones, Both in VirtualDJ or without it. No sound from speakers. is my MK2 broken? :(
 

geposted Wed 24 Jan 07 @ 1:41 pm
sbangsPRO InfinityMember since 2004
have you tested the speakers?

have you choosen the mk2 as the main soundcard :)

 

geposted Wed 24 Jan 07 @ 2:51 pm
tuplsHome userMember since 2006
Yes the speakers work fine. I can hear the music through them with my soundcard in PC. I've also tried disabling my other soundcard. Thought if it creates somesort of conflict with the MK2. Still didn't work. and yes MK2 is chosen as a main soundcard. Maybe the Outputs have somehow broken? I guess that's not very common. Or is it? I have tried to figure this out for almost a week now, and nothing. Fortunately I still have my Warranty for Mk2..
 

geposted Wed 24 Jan 07 @ 3:21 pm
sbangsPRO InfinityMember since 2004
does the mk2 make sound in other aplications ?

do you have the latest drivers and firmware?
 

geposted Wed 24 Jan 07 @ 3:34 pm
to: skyfxl

you see what i'm talking about?

a "config wizard" would test the mk2 and tell the user if the sound card is damaged.
 

geposted Wed 24 Jan 07 @ 5:59 pm
sbangsPRO InfinityMember since 2004
hardware faults are in alot of cases are hard to detect by software

windows even struggles

when a device fails it often the pc wont turn on or "un recognised device " pops up or you get blue screens of death

aslo i think if such a tool was made it would be the resonsiblity of the card maker as they have all the technial data of what their drivers contain ect
 

geposted Wed 24 Jan 07 @ 6:08 pm
there are 3 items i would check if i were you.

1. volume slider in windows, mk2, and vdj
2. the "performances" tab in vdj
3. actual cables

here is my solution.

set windows default sound card to Hercules DJ Console MK2
start > settings > control pannel > sounds and autio devides properties >audio >Hercules DJ Console MK2
can you hear it on the mk2 does it work?

open up the mk2 controller.
make sure the mk2 is in "wdm" mode
volume vertical slider for chan 1-2 and 3-4 are all the way up.
volume horizontal slider for chan 1-2 and 3-4 are in the middle.

test audio
start > settings > control pannel > sounds and autio devides properties > sound >
windows has lots of sounds played here and there, test one of the sounds.

mk2 hardware
test sound with headphones.
plug headphones to the back minijack 1-2. "test"
plug headphones to the back minijack 3-4. "test"

any progress?

open vdj
set volume on everything to max
"config" or settings > sound setup
inputs: none
outputs: single output
sound card: hercules mk2
"config" or settings > performances
presets: fastest
sound card : latency : auto
disable safe mode and disable overlock

this should do it
search, find, load, play, music

DJ Shahar
www.djshahar.com
 

geposted Wed 24 Jan 07 @ 6:23 pm
i forgot this one other reason.

try pluging in the hercules mk2 to a different usb slot.

let windows recognize and install the new hardware.

i know this solution cause me a huge headache.

DJ Shahar
www.djshahar.com
 

geposted Wed 24 Jan 07 @ 6:25 pm
tuplsHome userMember since 2006
Darn.. I tried all of the things you guys said above.. just won't work.. maybe the outputs are broken because it used to work.. Guess I'll have to send it back for warranty and wait for a new one. :( Thanks for trying to figure this out tho..
 

geposted Thu 25 Jan 07 @ 4:50 pm
sbangsPRO InfinityMember since 2004
do you have any other computers to test it with ?

does it conflict with any other hardware devices

check my blog for info on irq clashes

 

geposted Thu 25 Jan 07 @ 4:53 pm


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